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Shop Radio
Shop communication is changing
Radios with headsets are used for the fast and targeted transport of information, which is why an increasing number of retail chains are using this simple communication channel. There are good reasons for this including a number of advantages. Since employees in the retail trade are constantly on the move, conversations are not always easy to have due to the distances involved. The use of telephones does not guarantee a direct exchange of information or assignment of tasks. Telephones are for 1:1 communication and don't work as well for group communication as the shop radio system would. On the other hand, for a telephone call to be successful, there must be someone on the other side of the line to pick up. Loudspeaker announcements can come across as unprofessional and might annoy customers.

Customers often only notice staff wearing radios with headsets at second glance thanks to their compact and simple design. Radios are also ideally suited for fast communication. In combination with our RCV player, radios can do a lot more. The RCV player allows external peripherals to be connected with automated announcements such as alarms or automated work instructions.

Using the radios with headsets can replace all loudspeaker announcements on the sales floor. Internal information, special offers, or price enquiries can be quickly coordinated with colleagues. This can save a lot of time and energy running across the store. They also allow work instructions to be given quickly and discreetly; employees can also be readily summoned to handle other tasks.

Our two-way radios with headset are the ideal complement for communication in your shops. We offer a free one-week test in your shop so that you can experience the advantages of shop radios first-hand.
CUCOS Shop Radio
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Cucos CU-FF-DIGI20 Radio Device
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CU-FF-ELS Single Charging Station
Charging station for one device.
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CU-FF-MLS 6-way Charging Station
6 devices can be charged with this charging station. The station only needs a single socket.
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Cucos RCV Player
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Cucos Headset 1
Single ear shell with inline PTT including microphone
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Cucos Headset 2
Single earbud with inline PTT including microphone
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Cucos Headset 3
C-shaped ear shell with inline PTT including microphone
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Cucos Headset 4
Comfort earbud with ear hook, with inline PTT incl. microphone
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Cucos Headset 5
with headband and microphone
How YOU benefit
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Tailored to your needs. No licence required
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Reduced walking distances
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Save time on internal communication
(e.g. broadcast to everyone)
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Increase customer satisfaction
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Connect immediately
(No mobile phone network)
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Very long battery life and rapid charging
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    We have been working with shop radios from Cucos Retail Systems at all our locations since 2018. The use of radio has made a significant contribution to improving communication in our teams. This has also made it possible to shorten walking distances. The Cucos customer queuing management system xpressQ is available at our shops with express tills. Here, xpressQ allows peripheral devices such as returnables return machines to be connected to the radio system.
    Thorsten Wucherpfennig - EDEKA Wucherpfennig, Hannover
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    We have been working very successfully with Cucos for several years now. We have achieved a much more efficient POS experience for our customers using the Cucos queuing management systems. A faster and more professional reaction to till queuing is a real advantage for our company thanks to a higher degree of automation. Thank you for the good cooperation.
    Falk W. Paschmann - EDEKA Paschmann, Mühlheim an der Ruhr
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    Collaboration with Cucos is very professional: installation and support went very smoothly, even after setup. We are very satisfied with the new POS management system. The automatic customer announcements make managing the markets much easier for us. The headset connection for calling staff to tills and the automatic notification about recyclables return machines are a real step forward. The introduction of our operator number system with Cucos went extremely well.
    Björn Keyser - REWE Radebeul
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    Gerry Weber uses the POS management system from Soest-based Cucos Retail Systems GmbH at its outlet in Halle, Westphalia. This ensures a quick and smooth process at the tills. Long queues now get handled as quickly as possible. This is helped by running 11 tills where customers are called up one-by-one. This system therefore not only prevents people from being pushed in front, but also grants the customer plenty of room for privacy as there is no customer directly behind them as they enter their payment information. The loudspeaker can be used at any time to call staff to tills that need to be occupied. This process saves time and shortens communication paths.
    Miriam Bilan - Storemanager Gerry Weber
Installation | Service | Support
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Installation & Service
Our installation and service teams are at your side with their know-how before, during and after installation. When it comes to individual problems in the particular buildings, our employees’ trained eyes always find a solution.
Visit our support area, where we have summarised lots of useful information and tips. There you can also find installation instructions and technical descriptions.

If you do not have any login data yet, please send us a brief e-mail to cucossupport
Would you like a personal consultation?
Give us a call and we will be happy to advise you
+49 29 21 / 6 60 52 - 70
CUCOS® Retail Systems GmbH
Detmolder Strasse 7
59494 Soest
Phone +49 29 21/6 60 52-70
Fax +49 29 21/6 60 52-99
E-Mail cucosmail


Your customers are our focus at CUCOS Retail Systems. Our scalable shop information system will make the digitalisation of retail a reality.

The aim is the intelligent integration of the technical peripheral devices (tills, recyclables return machines, baking machines, etc.) into our shop information system so that your customers enjoy the highest level of convenience and service when shopping. In addition, there is a noticeable optimisation of processes and a significant improvement in internal communication. You can find our systems in food retail, discount sales and retail trade. Customisation is our priority, because each individual customer approaches communication differently.

We have the right solution for you.

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© 2021 - CUCOS® Retail Systems GmbH - All rights reserved
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© 2021 - CUCOS® Retail Systems GmbH
All rights reserved

Legal information
Data privacy statement
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